We’re AutoInnovation from Denmark and we’re looking for a
Technical Support Engineer with Ruby on Rails knowledge to join our development team and help us provide technical support to our customers and further develop our product - TjeKvik.
The average work week would consist of a mix of providing technical support and participating with feature development in our project.
First line of support for technical questions from our partners and customers. (eg help answer API/integration related questions)
Help with writing technical documentation (eg API descriptions / instructions)
Handle any issues with our platform during the day (eg various bugs we might notice)
Improve our development tool (eg Rails version upgrades)
Rest of the time, participate in sprints and help further the development of TjeKvik
Great spoken and written English
Solid (3+ years) programming experience in Ruby/Rails
Be available during critical business hours for our customers across Europe (07:00 - 10:00 CET)
We rarely see any issues during this period, we just want to offer a piece of mind.
TjeKvik is a terminal for the car industry - similar to a self check in terminal at an airport.
The terminal reduces stress for car mechanics by streamlining their process for handling appointments and provides a better user experience for customers by giving them an option to handle their car repairs through the terminal.
What we offer
Be part of a remotely distributed team
We get together twice a year in Denmark or Poland
We pay for public holidays
We don’t offer vacation yet, but that’s coming later
If this is something for you, please reach out via email to firstname.lastname@example.org to start a conversation.
(No agencies or recruiters please)
Even if feel like you don’t meet the above expectations we’d love to talk to you regardless.