We’re AutoInnovation from Denmark and we’re looking for a Technical Support Engineer with Ruby on Rails knowledge to join our development team and help us provide technical support to our customers and further develop our product - TjeKvik.
The average work week would consist of a mix of providing technical support and participating with feature development in our project.
Responsibilities
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First line of support for technical questions from our partners and customers. (eg help answer API/integration related questions)
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Help with writing technical documentation (eg API descriptions / instructions)
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Handle any issues with our platform during the day (eg various bugs we might notice)
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Improve our development tool (eg Rails version upgrades)
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Rest of the time, participate in sprints and help further the development of TjeKvik
Expectations
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Great spoken and written English
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Solid (3+ years) programming experience in Ruby/Rails
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Be available during critical business hours for our customers across Europe (07:00 - 10:00 CET)
We rarely see any issues during this period, we just want to offer a piece of mind.
The product
TjeKvik is a terminal for the car industry - similar to a self check in terminal at an airport.
The terminal reduces stress for car mechanics by streamlining their process for handling appointments and provides a better user experience for customers by giving them an option to handle their car repairs through the terminal.
What we offer
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Be part of a remotely distributed team
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We get together twice a year in Denmark or Poland
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We pay for public holidays
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We don’t offer vacation yet, but that’s coming later
Next steps
If this is something for you, please reach out via email to dejan@tjekvik.com to start a conversation.
(No agencies or recruiters please)
Even if feel like you don’t meet the above expectations we’d love to talk to you regardless.